Patient-friendly Posters

Business Manager : : Diane Simes

Diane is responsible for ensuring the practice runs smoothly and efficiently. She would be happy to hear from you with any comments or suggestions you may have.

Patient Support Supervisor : : Debbie Hewitt

Debbie’s role is to supervise and deal with general patient enquiries, including the registration of new patients. She also supervises the completion of insurance, medical and other reports requested on behalf of patients. Debbie also provides support for palliative care within the practice.

Clinical Support Supervisor : : Tracie Mead

Tracie’s role is to allocate all test results to the registered doctor/relevant person, give test results to patients over the telephone and undertake administrative tasks in relation to the diabetic and anti-coagulation clinics.  Tracie also screens cervical, breast and bowel test results.

Secretaries : :

• Pembe Koyuncu
• Sarah Koranteng
• Justine Anderson

The secretaries are responsible for any typing the doctors need such as referral letters to the hospital, booking appointments for patients at the hospital of their choice if referred by the doctor and arranging hospital transport.

Reception Supervisor : :    

• Jenny Britten

Receptionists : :              

• Danielle
• Dawn
• Debbie
• Emma
• Julie
• Kim
• Vicky
• Tracy (prescriptions)

The receptionists are here to help the patients. They are responsible for the booking of appointments, the printing of repeat prescriptions, ordering/collecting of prescriptions and helping patients with any queries the patients may have about the services the practice provides. They also enter new patients’ details on the computer, and deal with all registration matters.

Summariser : :          

• Christine Venturelli

Christine enters all past medical history from patients previous medical records onto the computer to enable us to be a paperlight surgery.

 

Welcome to the Lakeside Medical Practice - 08444 778966

New Local Numbers: 020 8320 5567  8320 5571  8320 5572