NEW PATIENTS

When arriving at the Health Centre, please collect a Registration Pack from Reception for ALL members of the household. Reception will then make an appointment with the Registration Clerk, who will put all your details onto computer. This will take approximately 10 minutes for each person.

When you have supplied your details you will be asked to make an appointment with one of the Practice Nurses to have a New Patient Check. We are required by the National Health Service Regulations to carry out this health check on all patients requesting registration.

Please note: Your request for registration will not be accepted until your New Patient Health Check has been carried out.

MEDICAL CARD: Your new Medical Card will take between 2 and 3 weeks to arrive from the Health Authority.

Dear Patients

We are very pleased to welcome you to our Practice.

Lakeside is a modern Practice and one of the very few with its own website. Here at Lakeside we have retained some of the popular parts of good old-fashioned doctoring. When you become a new patient, the staff will tell you the name of your new GP and we will try and help you stick to that GP so he or she can get to know you. Each GP has their own receptionist who is there to help you with any problems that might arise.

We have a team of people working for patients registered with us. They, with us, form what is called a Primary Care Team: Health Visitors, District Nurses, Nurse Practitioners and Practice Nurses, Dentists, Dieticians, Chiropodists and Occupational Therapist(s). All these services work towards caring for young and old alike.

We prefer people to attend the Health Centre in the morning if they become ill overnight and need to have medical advice from a GP or Nurse. Please ring first for a time. We may ask you to come to the Health Centre rather than have a home visit. Most people these days have access to a car or taxi for transport. This policy means that you have quicker access to medical help. Your GP will discuss your problem with you and make a decision about this. It is certainly safer and quicker for children to come to us.

If you have any questions about the service we offer at Lakeside, our receptionists are always willing to help.

It is very important that we gather as much information as possible about your past health. You will be given an appointment for a new patient check with our Nurse. This means testing your blood pressure and a simple urine test to exclude diabetes. A condition of your registration is that you attend this very important appointment.

We hope you will be happy here.

Yours sincerely

The Doctors

offering a comprehensive range of advice, facilities and services

a policy of EFFICIENCY and QUALITY and EQUALITY of care for all patients