offering a comprehensive range of advice, facilities and services

Unsure where to seek medical advice when your surgery is closed?

We have put together this information to help you decide the best option if you, or a family member, become unwell when the surgery is closed.

NHS Direct

• Call 0845 4647 for confidential medical advice 24 hours a day. Speak to them if you are feeling ill and are unsure of what to do. You can also look on the internet at www.nhsdirect.nhs.uk which contains information on a wide range of ailments and treatment advice.

The Practice Website

• This website has useful advice on a range of common illnesses.

Out of Hours Service

• Between the hours of 6.30pm and 8.00am weekdays and all over the weekend, GRABADOC, the out of hours service operates. This covers all patients in Bexley and Greenwich. If you have an urgent medical problem that cannot wait until the surgery re-opens, then contact GRABADOC on 020 8319 3030. Alternatively, if you telephone the surgery during these hours your call will be re-directed to GRABADOC. Your call will be passed to a GP who will either be able to advise you on the telephone, ask you to attend the centre or in some cases offer a home visit.

Accident and Emergency

• The Accident and Emergency facilities at Queen Mary’s and Queen Elizabeth Hospitals are open 24 hours a day. These centres are for the treatment of serious illness or life threatening injuries. 

It is worth considering the various options before going to your local Accident and Emergency Department. If your illness can be dealt with by another route, such as GRABADOC, you will probably be treated quickly and by the right healthcare professional.

The Practice website guides you through self-help for treating common illnesses at home

• Vomiting
• Insect Bites & Stings
• Sore Throat
• Cough
• Diarrhoea
• Stuffy / Runnibg Nose
• Burns and Scalds
• Stomach Ache
• Sprains
• Nosebleeds
• Minor Cuts & Grazes
• Sunburn